Find an answer in our FAQs
Is my patient data secure?
Pocket Practice has secure online cloud storage, with the very latest redundancies and security measures in place to safeguard your information. Data is securely backed up to the cloud via 256 AES encryption.
How much does the app cost?
The app has a once off cost of $299.99 and is available across the worldwide iTunes Stores, which means costs will be shown in your local iTunes Store currency amount to the equivalent value of $299.99.
Is it really faster than paper?
Yes! Watch our video demonstration and see how much time can be saved. By copying previous treatments or using your own predefined unique treatment templates, your treatment notes are literally completed at the touch of your finger.
What type of support will I get?
All queries will be answered within 24 hours. Use the Feedback section within the app itself; and/or contact using the contact form on this website; or email us at firstname.lastname@example.org
The app has undergone extensive usability testing, being used to manage doctor’s practices before the official launch. The app has been designed by doctors in the field of aesthetic medicine.
Can I load my own products?
You can add as many new products with their batch numbers and expiry dates as you wish and even edit the existing ones. Simply go from Contacts to the Menu bar (top left corner). Under Menu choose Treatments and choose between Neurotoxin or Fillers (depending on which type of product you would like to add or edit). For Neurotoxin choose the NEUROTOXIN TAB and in the next screen press the EDIT OR ADD NEW tab and then follow the EDIT EXISTING NEUROTOXIN OR Enter Product Name Tabs.
Similarly if adding or editing a Filler choose FILLERS and in the next screen press the EDIT OR ADD NEW Tab and either press Choose Brand (edit or add batch number to existing filler list) or press Enter Brand Name if adding a new filler not on the prescribed list. This area also allows you to turn off any filler you do not use and this will prevent the filler being displayed as a choice when completing a treatment.
What does the SYNC function do?
The sync function has a number of roles:
1. Syncs all your patient data securely through AES 256 encryption so that you never lose it
2. New patient’s details can be entered by your front of staff and by pressing sync their details appear on your iPad allowing you to enter their treatment
3. It allows multiple users to view the same patient’s details (history and treatment) working seamlessly for multi practice set ups or large groups
Why do we have a COPY function?
This is a great tool that allows us to enter a patients treatment notes within seconds. We all have patients that come back for the same injectable treatment (say Botox glabella every 3 to 4 months). All we need to do is enter their Treatment History, press Copy Treatment and the injection points and dosages appear on the treatment screen with the current date and the updated batch numbers.
So notes are complete literally within seconds freeing up our time to see more patients or perform more treatments on the same patient
Why do we have templates?
This is another cool function. Some of us will always use the same format for certain areas (such as Botox Crow’s Feet: 3 injection points each with 4 units). We can create a template with those points and dosages and when a patient sees us for that treatment all we need to do is enter the New Treatment function, press Choose Template and those injection points and doses appear on the patient’s treatment page. Again complete accurate and legal notes within seconds saving us time.
Can I back date treatments?
Yes we can enter all or patients treatment history very simply. Press New Treatment, under Date press and at the bottom of the page a scroll function appears to change the date.